Jared Frank, Treasurer
This frequently asked questions page is for members of GreekBill or parents of members. If you are interested in learning more about our services, please visit our Services FAQ page.
- How do I log into my account?
- I forgot my username. How do I find out what it is?
- I forgot my password. What do I do?
- Do I need to log into my account to make a payment?
- How do I update my information?
- I am no longer a member of the chapter, how do I stop receiving invoices?
- How often will I receive an invoice?
- Does GreekBill keep my payment information on file?
If you have a question that is not answered here, please
give us a call at 800-457-3816
or email us at ContactGreekBill@GreekBill.com so we can assist you. Our
business hours are Monday through Friday, 7am to 5pm Pacific Standard Time.
From the GreekBill Homepage or from the Login Page, enter your username and password. Your username is your email address that was provided by your chapter. Passwords are case sensitive. The first time you log in to your account, you will use your GreekBill member number as your temporary password and you will be prompted to create a new password.
You can ask a chapter officer what email you have on your
account, or you can call our offices at
800-457-3816 or email us at ContactGreekBill@GreekBill.com and we can assist you.
You can reset your password from the Login Page. You will enter your username and your last name, and a new randomly generated password will be emailed to you. You must enter the email address we have on file as the username. Your password will be sent to this email.
You can also pay by phone at 800-457-3816 or by sending a check to PO Box 51888 Los Angeles, CA 90051-6188. Make checks payable to GreekBill, Inc. and include your member account number on the check and send it with enough time for it to be received by the due date. Online payments can only be made by logging into your account.
To update your username, password, contact information, or other account information, log in to your account and click My Info in the title bar. Make sure to save any changes before leaving the page.
If you continue to receive invoices after you have left the chapter, it is because the chapter still shows that you have a balance due. If you believe this is in error, you can contact an officer from the chapter or contact us about the necessary steps to close your account.
It depends on your chapter’s billing cycle; some chapters invoice monthly, while others invoice once per quarter, semester, or year. Any unpaid balance may be invoiced again to remind you of a past due balance. Delinquent balances are liable to be sent to collections if they remain unpaid.
GreekBill only stores payment information when you set up automatic payments. We will not keep your payment information on your account without your authorization.